IRCTC

Non-Veg in Vegetarian Dish ordered by a passenger on Guwahati-Rajdhani Express train

non-veg in veg dish

A funny thing happened very recently in Guwahati-Rajdhani Express train. A passenger ordered vegetarian dish and interestingly found pieces of bones in it. It’s such a pathetic condition of catering services by railways and the quality of food served to passengers in trains. Immediately the passenger complained to the manager in the train and found [...]

Indian railways upgrading e-ticket booking system

irctc-e-ticket

To improve the efficiency of booking e-tickets, IRCTC has been upgrading the next generation e-ticketing system. The new e-ticketing system capacity has been increased by almost 3 times compared to old system. Old System New System Capacity of booking tickets/min 2000 7200 No of users login at a time 40,000 1,20,000 So, this news would [...]

Mobile based Destination Alert Wake-Up call for Passengers

wake up call

A quite interesting feature has been introduced by railways to rail passengers especially for those passengers who were in to deep sleep and miss their destination station.  A Mobile based alert in the form of IVR or SMS will be given to passengers before the train reaches destination. Passengers can know when their destination station [...]

IRCTC Entered into E-Commerce Business

Online Shopping at IRCTC – Indian railway Catering and Tourism Corporation Limited IRCTC – Which is known to book train ticket has now entered into e-commerce business. IRCTC partnered with Yebhi to manage end to end e-commerce operations. Yebhi will get access to the IRCTC customer base to reach out to the root level towns [...]

Indian Railway Revised Refund Rules will Come into Effect From 1st July 2013

IRCTC Revised Refund Rules / Cancellation Rules / Cancellation Charges Indian Railways has recently revised the refund rules and new rules will come into effect from 01-July-2013. The existing refund rules has not been updated for pas 15 years where the ticketing system has changed substantially. Computerized Passenger Reservation has also been changed enormously for [...]

Railways plan to merge Emergency Quota in to Tatkal Quota

To meet urgent requirements Railways have introduced Emergency Quota for passengers. This quota includes VIP’s, Central Government Ministers, Supreme Court Judges, High Court of various States, MP’s, and MLA’s and other emergency cases like Pregnant Woman, Sickness etc. There are limited number of berths available under this quota. This quota is however not available to [...]

Increase in IRCTC Ticket Booking Capacity

Did u ever booked your tickets online succesfully till end at IRCTC website. 6 out of 10 say No..Thats true. IRCTC e-ticketing system has got many criticisms from Passengers about its performance.The most common complaint from users is that IRCTC website hanging frequently leading to unsuccesful booking. The same problem even for Tatkal also. To [...]

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