SMS Based Ticketing System launched by Railways

Want to book train tickets within minutes? What if Railways allow bookings through Mobile?

Yes… You are thinking right…

In order to provide improved customer service, Indian Railways have launched SMS Based Ticketing System for passengers.

You can get your ticket details through SMS instantly and can even get PNR status through SMS. No needs to go for any internet connection, just the basic mobile phones are sufficient.

As 8 out of 10 people carry mobiles with them, this facility helps the passengers who doesn’t have access to Internet and cannot afford to buy smart phones.

This Service is effective from 28th June 2013.

As internet access in India is only about 10%, 4 out of 10 passengers book their tickets online. Most of the people cannot use the online booking facility. So this facility is more helpful for non-internet based users who can book their train tickets through mobile phones.

SMS_Rail Ticket Booking

Railway Minister Mallikarjun Kharge launched the SMS-based ticketing system, a pilot project of Indian Railways Catering & Tourism Corporation (IRCTC).IRCTC’s successful effort in making railway ticket booking even easier through SMS or menu based USSD technology which works on all mobile phones.

This service is not specific only to book tickets. Passengers can even search for Stations, trains, PNR status and even they can make cancellations.

Further improvements like alerts, updates, and more payment options will be added very soon, says Railway Board Chairman Vinay Mittal. Commercial Banks, RBI and National Payment Corporation of India are working on providing a safe, secured and quick payment mechanism through mobile.

With Two dedicated numbers 139 and 5676714 you can book train tickets through SMS.

SMS based ticket booking


SMS based booking through 139:

Helpline No.: 139
Email :

1) Register your mobile number with IRCTC and with your bank

2)Bank provides MMID (Mobile Money Identifier) & OTP (one time password) for authorization of payment.

3) Send SMS to 139 as specified below:
BOOK<TrainNo><From Station Code><To Station Code><Travel Date(DDMM)><Class><Passenger Name><Age><M/F>

Eg: BOOK 12724 NDLS HYB 2906 Sleeper Surya 25 M

4)You will receive Transaction ID along with other details.

5) Make payment by sending an SMS to 139 as specified below:
PAY <Transaction ID as received><IMPS><Your MMID as received from the bank><OTP, your one time password received for this transaction><IRCTCUserID> and your ticket is booked.

6) An SMS cost Rs.3/- and 2 SMS are required for each booking.

7) PG charges of Rs 5/- for ticket amount less than Rs 5000/- and Rs 10/- for ticket amount greater than Rs 5000/- (as applicable by bank).

8) Agent / IRCTC Service Charges as applicable.

Book train tickets through SMS

SMS based booking through 5676714:

Helpline No. : 8882001001
Email :

1) Register your mobile number with IRCTC as well as with m-wallet (

2)  Send SMS, to 5676717, in the following syntax
START <irctc user Id> for user authentication (first time only)

3) Send an SMS to 5676714 to book a ticket in the following syntax:
BOOK<From stn.code>,<to stn.code>, <DDMMYY>, <Trainno>,<Class>,<passenger name>,<age>,<M/F>

4) You will receive the Transaction number.

5) Send the 2nd SMS, for payment, in the following syntax.
“PAY <transaction no>, MPAY, <m-PIN>” for authorizing payment through MPAY    OR
“PAY  <mobileno>,<mmid>,<amount>, <transaction Id>,<OTP>” for authorizing payment through IMPS.

6) After payment is made booking confirmation is sent to your mobile.

7) Charges: No PG Charges. Agent / IRCTC Service Charges: As applicable.

8) SMSes @ Rs 3/- per SMS (2 SMSes are required for each booking).


SMS based booking through BSNL:

To book SMS through BSNL, user should have BSNL SIM Card Installed,Java enabled mobile phone,Andhra Bank Prepaid card.

This is a menu driven application where user has to enter the details asked for in simple step-by-step process to get the ticket.

1) Install the application.

2)  Select the Register option to get the mPIN.

3)  Click the icon BSNL Prepaid Card

4) Select Ticketing > Train (IRCTC)

5) Fill up the journey details such as From stn, To Stn, Train No, DOJ, Class, Quota, passenger details.

6) Enter the mPIN to get the ticket information.

7) Charges: No PG Charges. Agent / IRCTC Service Charges: As applicable.

8) SMSes will be without charges.

Helpline No. : +91-8801298038
Email :

Railway ticket booking through SMS

Book your ticket through USSD:

USSD (Unstructured Supplementary Service Data) based booking for Airtel subscribers

1)     Register for Airtel money by dialing *400#.

2)  Load cash on this or recharge from any Airtel money outlet.

3)  Dial *400# and select book tickets option.

4)  Select Reservation.

5) Enter your IRCTC User ID.

6)    Enter the details of ticket (station, train no. date of journey, class etc.).

7)    Enter mPIN for authorizing payment.

8)     Booking confirmation SMS is sent by IRCTC and same can be used during journey along with valid ID proof.

9)  Fare & IRCTC service charges are debited from your Airtel money account.

10) Charges: No PG Charges.

11)  Agent / IRCTC Service Charges: As applicable

Helpline No.: 121
Helpline Email :

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